1. Introduction

Welcome to SRAM Shop (operated by [Company Name]), your premier destination for high-performance cycling components. These Terms and Conditions govern your access to and use of our website bikepartshubshop.com and all purchases made through our platform.

By accessing our site or making a purchase, you agree to be bound by these Terms. We cater to serious cyclists worldwide (excluding certain remote areas in Asia) who demand excellence in their cycling components.

2. User Obligations and Responsibilities

2.1 Account Registration

While not required for browsing, account registration may be needed for purchases. You agree to provide accurate information and maintain account security.

2.2 Prohibited Conduct

You agree not to:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Misrepresent your identity or purchase intentions
  • Use our products in ways that violate manufacturer specifications

2.3 Age Requirement

You must be at least 18 years old or have parental consent to make purchases.

3. Products and Services

3.1 Product Descriptions

We specialize in performance cycling components including:

  • Adaptors
  • Brake Pads
  • Cassettes
  • Derailleurs
  • Hybrid Bikes
  • Wheels

All products are described as accurately as possible, but colors may vary slightly due to monitor differences.

3.2 Product Limitations

Certain products have special handling requirements:

  • Brake Pads: Cannot be returned if opened due to contamination risks
  • Cassettes: Non-returnable if removed from packaging
  • Adaptors: Cannot be returned with installation marks

4. Order and Payment Terms

4.1 Order Process

All orders are subject to availability. Order confirmation does not guarantee availability.

4.2 Pricing

All prices are in USD. We reserve the right to correct pricing errors.

4.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

4.4 Shipping

Processing Time: 1-2 business days (excluding weekends/holidays)

Shipping Options:

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
  • Free Economy Shipping: Via EMS for orders over $50 (15-25 business days)

International customers may be subject to customs fees not included in your order total.

5. Returns and Refunds

5.1 Return Policy

We offer a 15-day return window from delivery date for most items. Items must be:

  • Unused
  • In original packaging
  • With all tags attached
  • Accompanied by proof of purchase

5.2 Return Process

  1. Email [email protected] within 15 days
  2. Include order number, reason, and requested action
  3. Wait for RMA number and instructions (24-48 hour response)
  4. Ship to: SRAM Shop Returns, 2198 Cinnamon Lane, San Antonio, TX 78258 USA

5.3 Refunds

Refunds are processed within 3-5 business days after inspection. Original shipping fees are non-refundable unless the return results from our error.

6. Intellectual Property

All content on our site, including logos, product designs, and text, is the property of SRAM Shop or our suppliers and protected by intellectual property laws.

You may not reproduce, distribute, or create derivative works without our express permission.

7. Liability Limitations

7.1 Product Use

Our components are designed for cycling use. We are not liable for:

  • Improper installation or use
  • Racing or extreme use beyond manufacturer specifications
  • Modifications made to our products

7.2 Website Use

We strive for accurate information but are not liable for:

  • Temporary website unavailability
  • Technical errors beyond our control
  • Third-party actions affecting your use of our site

7.3 Maximum Liability

Our maximum liability for any claim related to your use of our site or products is limited to the purchase price of the product in question.

8. General Provisions

8.1 Governing Law

These Terms are governed by the laws of Texas, USA.

8.2 Changes to Terms

We may update these Terms periodically. Continued use after changes constitutes acceptance.

8.3 Contact Information

For questions about these Terms, contact us at:

SRAM Shop
2198 Cinnamon Lane
San Antonio, TX 78258 USA
Email: [email protected]

9. Rider’s Acknowledgement

By using our products, you acknowledge that cycling involves inherent risks. Proper installation, maintenance, and use are your responsibility. Always follow manufacturer guidelines and local laws when using our components.