FAQ

We focus on high-performance cycling components including:

• Adaptors for various bike systems
• Premium brake pads for all riding conditions
• Cassettes for smooth gear transitions
• Precision derailleurs from top brands like SRAM
• Hybrid bike components for urban adventurers
• Durable wheelsets from DT Swiss and Bontrager

Most of our components are designed to be compatible with major bike brands, but we always recommend checking product specifications or consulting our team for compatibility questions before purchase.

All orders ship from our San Antonio hub at 2198 Cinnamon Lane. Processing takes 1-2 business days, with delivery times depending on your chosen shipping method:

• Standard Shipping ($12.95): 10-15 business days via DHL/FedEx
• Free Shipping (orders $50+): 15-25 business days via EMS

We ship worldwide except to some remote areas in Asia. During checkout, our system will automatically confirm if we can deliver to your location.

Absolutely! All shipments include full tracking. For Standard Shipping, you’ll get real-time updates from warehouse to your door. For Free Shipping via EMS, tracking may be more limited but you’ll still receive a tracking number.

We accept all major payment options:

• Visa
• MasterCard
• JCB
• PayPal

Simply add multiple items to your cart until your subtotal reaches $50 or more. The free shipping option will automatically appear at checkout. This is perfect when stocking up on essentials like brake pads and cassettes!

We offer a 15-day return window from the delivery date for unused items in original packaging. To initiate a return, email our gear experts at [email protected] with your order details.

We partner with premium carriers to ensure safe delivery, but if damage occurs, contact us immediately at [email protected] with photos of the damage. We’ll arrange a replacement or refund.

Our product pages include detailed specifications. For complex compatibility questions (especially with derailleurs or cassettes), our team can help – just email us with your bike model and component details.

Most components include manufacturer installation instructions. For SRAM components, we recommend checking their official technical documentation or visiting authorized service centers for professional installation.