At SRAM Shop, we understand that every day without your new components is a day without adventure. That’s why we’ve streamlined our global delivery process to get premium bike parts from our San Antonio hub to your doorstep with speed and precision.
OUR DELIVERY PROMISE
Whether you’re upgrading your hybrid commuter in Chicago or building a trail-ready MTB in Singapore, we offer two optimized shipping options to meet your needs and budget:
- Carriers: DHL or FedEx (automatically selected for fastest delivery to your location)
- Processing: 1-2 business days
- Delivery: 10-15 business days after dispatch
- Best for: Riders who want their DT Swiss wheelsets or SRAM derailleurs ASAP
- Tracking: Full visibility from warehouse to your door
- Carrier: EMS (reliable global postal service)
- Processing: 1-2 business days
- Delivery: 15-25 business days after dispatch
- Best for: Value-conscious upgraders stocking up on brake pads and cassettes
- Note: Combine multiple items to unlock free shipping
GLOBAL REACH, LOCAL SPEED
From our 2198 Cinnamon Lane warehouse in San Antonio, we ship worldwide (excluding some remote areas in Asia). Our partnerships with premium carriers ensure your Bontrager wheels or Shimano components arrive safely, no matter how far your adventures take you.
HASSLE-FREE RETURNS
Not 100% satisfied with your gear? We offer a 15-day return policy from delivery date. Simply contact our gear experts at [email protected] to initiate the process.
READY TO ROLL?
Choose your shipping method at checkout. For time-sensitive upgrades, we recommend our Standard Shipping option to minimize downtime between rides.
Questions about delivery to your location? Our team responds within 24 hours.